Please refer to our extensive Guide for all directions on how to use our products.

You can also message us directly using the little yellow button if you have more specific questions!

Our haircare products are formulated specifically to fit YOUR hair porosity. Purchasing products without understanding the science behind them does not make any sense to us!

Our goal is to give you the confidence and great experience according to YOUR hair porosity.

Absolutely! Every single ingredient is all-natural. Our hair masks are manufactured in Tampa, Florida in small quantities.

For our hair products, we ensured that no harmful ingredients (sulfates, parabens...) were used.

For best results, you should wash your hair with your regular shampoo, apply our deep conditioning hair treatment, apply 20 minutes heat treatment, wash it out & style!

Our High-Porosity hair mask contains all-natural ingredients, including:

Aqua,guar hydroxypropyltrimonium chloride,cetyl alcohol,behentrimonium methosulfate,mangifera Indica (mango) seed butter,carthamus tinctorius (safflower) oil,organic adansonia digitata (baobab) oil,rosa damascena rose,persea gratissima (avocado) oil,opuntia vulgaris (prickly pear) extract,sambucus nigra (elderberry) fruit extract,phenylpropanol,ethylhexlglycerin,fragrance

Our Low-Porosity hair mask contains all-natural ingredients, including:

Water,Aloe Barbadensis(Aloe Vera), Guar Hydroxypropyltrimonium, Simmondsia Chinesis(Jojoba oil),Oryza Sativa (Rice Bran Oil), Behentrimonium Methosulfate (and) Cetearyl Alcohol (Conditioning Emulsifier) , Botanical Growth Complex, Butyrospermum Parkii (Shea Butter),Honey, Organic Argania Spinosa (Argan oil) , Macrocystis pyrifera (Sea Kelp), Honey, Cetyl Alcohol and Behentrimonium Chloride, Cocamidopropyl Betaine and Sorbitan, Althaea officinalis (Marshmallow Root), Propanediol (Naturesilk),Grapeseed oil,Bambusa Vulgaris (Bamboo Extract), Glycerin,Propylene Glycol (Germall), Fragrance.

We aim for next-day shipping mostly. However, during busy seasons it can be within 2-3 days during the week-days.

US orders over 45$ are delivered for free! International orders over 125$ are also shipped for free

Our policy lasts 30 days after the delivery date, if 30 days have gone by since your purchase, unfortunately, we can't approve a return request. 

Hair Mask products can not be returned.

Please provide pictures and email us with details relating to any issue, and we will get back to you within 1 day. (info@ethnicgals.com)

All items must be returned in their original condition. All items must be unworn, unaltered, and unwashed. We do not accept returns on clearance items (final sale).